Get in Touch With Us

Got a question about something you've read on marcowens.co.uk, spotted an outdated detail, or want to suggest a brand we should look at? This page covers how to reach us and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route to our team. Send your message to [email protected] and we will read it in full before anyone replies. We don't rely on automated responses to stand in for a real answer.

If you can, tell us straight away what your message is about — a review query, a correction, feedback on our ratings, or something else. It helps us route your message to the right person and reply faster.

What We Can Help With

We cover a specific corner of the gambling market — casinos, slots and betting sites that operate outside GamStop's self-exclusion scheme — and most enquiries fall into one of the following:

• Questions about a specific brand — If you want more detail on how we assessed a site like Betmica, Kikibet or any other operator featured on our list of the best non GamStop casinos, ask and we'll point you to the relevant section or clarify our reasoning.
• Corrections — Welcome offers, wagering terms and licensing details on non GamStop sites change fairly often. If something looks out of date, we want to know so we can check it and update the page.
• Content suggestions — If there's a payment method, game type or comparison angle you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we write next.
• Ratings and methodology queries — If you're curious how we arrived at a particular editorial score or ranking, ask and we'll explain the reasoning behind it.
• Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind. We're upfront that some pages on this site include commercial relationships, but these never decide how a brand is ranked.
• Concerns about gambling behaviour — If you or someone you know is struggling with gambling and would appreciate a pointer towards support options, say so in your message and we will respond with that in mind, sensitively and without judgement.

What Happens Once You Message Us

Every message is read by a real person on our team, not filtered through a bot. We aim to reply within two working days, though this can stretch a little during busy periods — we'd rather take the time to give you a proper answer than rush a generic one.

If your question relates to something already covered in detail elsewhere on the site — for example, how welcome offers or wagering requirements work at a particular casino — we may point you to that page rather than repeat it here, so you get the fuller picture.

Before You Write In

A few things are worth checking first, since they answer the questions we get asked most:

• Reviews and rankings on this site are based on our own research into published terms, licensing information and site features — not on placing bets or spinning slots ourselves.
• Commercial relationships with some operators may exist and can earn us a commission, but this never buys or influences a brand's position on our list.
• Nothing on marcowens.co.uk constitutes legal advice about gambling regulation in your area — if you're unsure of your own position, an independent source or a solicitor is the right place to check, not us.
• All content on this site is intended for readers aged 18 and over.

Keeping Our Coverage Accurate

We're committed to keeping our reviews of casinos and betting sites not on GamStop as current and honest as we can manage, and reader feedback is a genuine part of that process. If something we've published has affected your experience with a site, whether that's a bonus term that didn't match what we described or a detail that's simply changed, we'd like to hear about it.

Thanks for taking the time to read this far — we look forward to your message.